Fashion

Manyavar parent SSSG grows 47% over FY20

Louis Vuitton creates Insta filter for collaboration with ace designer

Merc Maybach S680 – first car bought by a Retail Entrepreneur

ABFRL strengthens TMRW with grand scale plans and D2C acquisitions

Garnier Opens Plastic Waste Collection Center – to Integrate Ocean-bound Plastic into Packaging

Retailers report steep drop in Sales after Deepavali

E-Commerce

Flipkart spent Rs. 15,020 Cr to earn Rs. 10,476 Cr in revenues
E-Commerce

Flipkart spent Rs. 15,020 Cr to earn Rs. 10,476 Cr in revenues

December 15, 2022
Big Basket spent Rs. 1.10 to earn Re. 1 in FY 21-22; Losses climb 4x
E-Commerce

Big Basket spent Rs. 1.10 to earn Re. 1 in FY 21-22; Losses climb 4x

October 11, 2022
Victoria’s Secret onboards Amazon

Victoria’s Secret onboards Amazon

June 25, 2022
Vinod launches 100% Virgin Aluminium Cookware
Indian Ecomm

Vinod launches 100% Virgin Aluminium Cookware

January 21, 2022
Friday, February 3, 2023
  • Login
Retail Updates
No Result
View All Result
  • FMCG
    • FMCG Food
      • Indian FMCG – Food
      • Regional FMCG – Food
      • StartUps FMCG – Food
      • International FMCG – Food
    • FMCG Non-Food
      • Indian FMCG Non-Food
      • Regional FMCG Non-Food
      • Startups FMCG Non-Food
      • International FMCG Non-Food
  • Fashion
    • Luxury
    • Womens’
    • Menswear
    • Kidswear
    • Innerwear
    • Accessories
      • Cosmetics
      • Eyewear
      • Footwear
      • Leather
      • Personal Care
      • Watches
      • Wearables
  • F&B
    • QSR
    • Traditional
    • Cloud Kitchens
  • E-Commerce
    • Amazon
    • Indian Ecomm
    • Services
  • Malls
    • Mall Chains
    • Standalone Malls
  • International
    • USA
    • Singapore
    • China
    • Middle East
    • SE Asia
    • Europe
    • Oz & Nz
    • SouthAm
  • Specialty Retail
    • Travel Retail
      • Airports
      • Metro Rail
      • Railways
      • Highways
    • Auto Retail
      • 2W
      • 4W
      • EVs
      • Fuel Retail
    • Liquor
    • Salons
    • CDIT
    • Grocery Retail
    • Home Improvement
  • Entertainment
    • Cinemas
    • Multiplex
    • OTT Platforms
    • Theme Parks
    • Others
  • Retail Tech
    • Digital
    • Retail AI
    • PoS S/w
    • Payments
    • Credit Cards
    • Crypto
    • Tech Delivery
  • Cities
  • Corporates
    • Industry Info
    • Global
      • Apple
      • Nestle
      • Walmart
      • Starbucks
      • Shell
    • Indian
      • Aditya Birla
      • Arvind Fashions
      • Future Group
      • Reliance
      • Tata Group
      • Shoppers Stop
      • ITC
      • HUL
      • Marico
      • Britannia
      • Dabur
      • Patanjali
      • Reckitt
      • Colgate
    • Listed Cos.
  • Opinions
    • Blogs
    • Videos
    • Interviews
    • Lockdown Impact
    • Editor’s Note
Retail Updates
Loyalty & ShoppersStop.com help the company steer the crisis

Shoppers Stop E-comm sales grows 188%

Loyalty & ShoppersStop.com help the company steer the crisis

by Editor
June 19, 2021
in Indian Ecomm, Latest News, Listed Cos.
Reading Time: 2 mins read
0

72% of the 78,00,000 loyal customers of Shoppers Stop Ltd aided the company to bounce back in Q4 FY 20-21 as per the annual report released by the company. The Average Transaction Value of the “First Citizen” Club members grew by 1% while personal shoppers, an initiative the company started many years ago paid off in a big way with a 2.6x increase in the Average Bill value of such customers.

Total turnover reduced by half to Rs. 2,142 Cr during FY 20-21 over the same period last year as also the EBITDA which declined 31%. The company operated 273 stores across 47 cities in India including 23 outlets at airports, 25 number of “Crossword” book stores, 11 outlets of home improvement format “Home Stop” and 127 Beauty stores incl. M.A.C, Estee Lauder, Clinique, among others while the company’s e-commerce division www.shoppersstop.com contributed 6% to it’s total turnover.

YOU MAY ALSO LIKE

PVR Cinemas admits reduce in Q3 compared with 2019

Merc Maybach S680 – first car bought by a Retail Entrepreneur

13% of the company’s revenue came from its Private Brands while the transaction size was Rs. 2,588, one of the highest in the Industry as per the company’s annual report. The company had 1.70 mn App downloads on Google Play Store and Apple App Store with 28 mn eyeballs in Q4 and a Sales growth of 188% over the same period last year. The Company employs 5,500 staff, offers 800+ Brands of which over 100 are exclusive to the department store chain.

Though the company commenced it’s e-commerce vertical way back in 2012, the company has continued its focus always on the in-store experience all these years which is not only superior among it’s domestic peers but is also at par with global department chains that operate across the Asian region and rest of the world. However, a deeper focus on omni-channel a few years ago could’ve made a lot of difference for the company during these times of crises, something that even global giants like Debenhams and Neiman Marcus missed out similarly and had to shut down due to the Covid-19 pandemic driven crisis.

The Annual report of Shoppers Stop can be accessed here.

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Tumblr (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on Pocket (Opens in new window)
  • Click to share on Telegram (Opens in new window)
  • Click to share on WhatsApp (Opens in new window)
  • Click to share on Skype (Opens in new window)
  • Click to email a link to a friend (Opens in new window)

Like this:

Like Loading...

Related

Tags: CosmeticsDepartment StoresecommerceFashionmetro citiesShoppers Stop
ShareTweetShare

Related Posts

PVR Cinemas admits reduce in Q3 compared with 2019
Entertainment

PVR Cinemas admits reduce in Q3 compared with 2019

January 20, 2023
Merc Maybach S680 – first car bought by a Retail Entrepreneur
Latest News

Merc Maybach S680 – first car bought by a Retail Entrepreneur

December 22, 2022
Metro Cash & Carry expands frontiers in home turf Karnataka
Latest News

Reliance Retail acquires Metro AG’s India business

December 22, 2022
Retailers report steep drop in Sales after Deepavali
Latest News

Retailers report steep drop in Sales after Deepavali

December 13, 2022
Luxury Watches boom as consumers deck up their wrists post pandemic
Latest News

Luxury Watches boom as consumers deck up their wrists post pandemic

December 13, 2022

Listed Companies

PVR Cinemas admits reduce in Q3 compared with 2019
Entertainment

PVR Cinemas admits reduce in Q3 compared with 2019

by Editor
January 20, 2023
0

PVR Cinemas, India's largest multiplex chain had 1.78 lakh seats across 821 screens in India during the 9 months of...

Read more
Back to work impact – Metro Shoes reports highest ever revenues in Q1 FY23

Back to work impact – Metro Shoes reports highest ever revenues in Q1 FY23

October 11, 2022
Reliance Retail posts best-ever performance in Q1 FY2223, more to come

Reliance Retail posts best-ever performance in Q1 FY2223, more to come

August 14, 2022
Titan Industries grows 36% yoy | Tanishq Jewelry by 37% over FY 20-21

Titan Industries grows 36% yoy | Tanishq Jewelry by 37% over FY 20-21

March 6, 2022
Dominos India now at 1,500 locations – Revenues up 13%

Dominos India now at 1,500 locations – Revenues up 13%

March 6, 2022

FMCG

Quick Commerce – End of the Road?

Flipkart spent Rs. 15,020 Cr to earn Rs. 10,476 Cr in revenues

Big Basket spent Rs. 1.10 to earn Re. 1 in FY 21-22; Losses climb 4x

Daawat celebrates World Biriyani Day

Retail Horoscope for May 2022

Metro Cash & Carry expands frontiers in home turf Karnataka

Cities

Tamil Nadu allows Retailers to operate 24/7
Cities

Tamil Nadu allows Retailers to operate 24/7

by Editor
July 3, 2022
0

Tamil Nadu Government allows Retailers to operate 24/7, 365 days a year. Move to boost festival sales especially; retailers ecstatic...

Read more
LuLu Group to play LaLaLa in Tamil Nadu

LuLu Group to play LaLaLa in Tamil Nadu

May 1, 2022
Sunday Lockdown in TN may go – if cases reduce: Minister

Sunday Lockdown in TN may go – if cases reduce: Minister

March 6, 2022
KA State relaxes Weekend Lockdown; Shops, Restaurants to remain open

KA State relaxes Weekend Lockdown; Shops, Restaurants to remain open

January 21, 2022
D’Mart Earnings surge 106% for Q3, 105% for H1

D’Mart Q3 shows rural economy is bouncing back

January 12, 2022

Who We are…

Retail Updates strives it’s best to curate the latest in the world of Retailing from across the world and offers insights and analyses.

No Result
View All Result

In case you missed…

  • Manyavar parent SSSG grows 47% over FY20
  • PVR opens at Chennai Airport
  • Reliance Retail reports Rs. 67,000 Cr Q3 revenues

Search by Tags

E-Commerce F&B Fashion FMCG Industry Info Latest News Listed Cos. Lockdown Impact QSR
  • FMCG
    • FMCG Food
      • Indian FMCG – Food
      • Regional FMCG – Food
      • StartUps FMCG – Food
      • International FMCG – Food
    • FMCG Non-Food
      • Indian FMCG Non-Food
      • Regional FMCG Non-Food
      • Startups FMCG Non-Food
      • International FMCG Non-Food
  • Fashion
    • Luxury
    • Womens’
    • Menswear
    • Kidswear
    • Innerwear
    • Accessories
      • Cosmetics
      • Eyewear
      • Footwear
      • Leather
      • Personal Care
      • Watches
      • Wearables
  • F&B
    • QSR
    • Traditional
    • Cloud Kitchens
  • E-Commerce
    • Amazon
    • Indian Ecomm
    • Services
  • Malls
    • Mall Chains
    • Standalone Malls
  • International
    • USA
    • Singapore
    • China
    • Middle East
    • SE Asia
    • Europe
    • Oz & Nz
    • SouthAm
  • Specialty Retail
    • Travel Retail
      • Airports
      • Metro Rail
      • Railways
      • Highways
    • Auto Retail
      • 2W
      • 4W
      • EVs
      • Fuel Retail
    • Liquor
    • Salons
    • CDIT
    • Grocery Retail
    • Home Improvement
  • Entertainment
    • Cinemas
    • Multiplex
    • OTT Platforms
    • Theme Parks
    • Others
  • Retail Tech
    • Digital
    • Retail AI
    • PoS S/w
    • Payments
    • Credit Cards
    • Crypto
    • Tech Delivery
  • Cities
  • Corporates
    • Industry Info
    • Global
      • Apple
      • Nestle
      • Walmart
      • Starbucks
      • Shell
    • Indian
      • Aditya Birla
      • Arvind Fashions
      • Future Group
      • Reliance
      • Tata Group
      • Shoppers Stop
      • ITC
      • HUL
      • Marico
      • Britannia
      • Dabur
      • Patanjali
      • Reckitt
      • Colgate
    • Listed Cos.
  • Opinions
    • Blogs
    • Videos
    • Interviews
    • Lockdown Impact
    • Editor’s Note

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
 

Loading Comments...
 

    %d bloggers like this: