Premium International and Domestic brands contributed 69% of total sales for Shoppers Stop, India’s largest Department Store chain exhibiting a growth of 6% YoY. Core Business, however remained flat at INR 1,516 Cr, remaining flat YoY.
Beauty segment sales showcased a 14% YoY growth at INR 395 Cr. The group’s vale format chain INTUNE sales stood at INR 77 Cr, a +22% YoY growth.
Kavindra Mishra, Managing Director & CEO, Shoppers Stop Ltd., said, “Q3 was marked by external factors such as festive calendar shifts and uneven consumption trends, which weighed on overall sales.
However, we continued to make steady progress on our strategic priorities. Premium brands grew on a like-for-like basis and now account for 69% of our total sales, reinforcing the direction of our portfolio shift.
The re-launch of our Juhu store as one of India’s most premium experiential retail destinations reflects our long-term commitment to differentiated customer experiences.
Categories such as Beauty, Handbags and Watches continue to scale well, and our Beauty Distribution business has delivered strong year-on-year growth.
While discretionary demand remained subdued for INTUNE, we are taking a calibrated approach to strengthening the format through focused investments and measured expansion.
As macro conditions improve, we believe our investments in premium offerings, personalization and omnichannel capabilities position us well for sustainable growth.”
First Citizen loyalty program remained a key driver of sales, contributing 84% of total revenue during the quarter.
The member base expanded to 13.3 million, supported by strong enrollments across tiers and a record addition of Premium Black Card members.
The Black Card segment increased its contribution to 21% of total sales, indicating higher engagement from premium customers.
Editor’s Note
It is heartening to note that walk-ins increased by +5% year on year, marking the second consecutive quarter of growth, in an economy which is being fulled by e-commerce & Q-commerce.
During Q3 FY26, Shoppers Stop expanded its retail network with opening of 3 stores of Shoppers Stop, 3 stores of INTUNE and 1 store of HomeStop.
Capital expenditure for the quarter stood at Rs 35 Cr, taking year-to-date capex to INR 89 Cr. Working capital was reduced during the quarter, while net debt remained stable at Rs 90 Cr.
Shoppers Stop Ltd., established in 1991operates 44 lakh sq ft across 110 department stores, 11 home improvement stores, 81 Intune stores with a presence of 20 Airport doors.
The company also operates 79 Specialty Beauty stores of M.A.C, Estée Lauder, Bobbi Brown, Clinique, Jo Malone, NARS, ARMANI beauty, PRADA BEAUTY and SS Beauty.
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